Showing posts with label Commerce. Show all posts
Showing posts with label Commerce. Show all posts

Thursday, July 16, 2009

E-Bay Is Broken Buyers & Sellers Beware

Yet another writer and blogger descibing thier selling experinaces on E-Bay it's nice to see that the fruad problem is still around although not with coins this time it's still the clasic ongoing scam. Below for you convenince is a copy of the article.

I expected selling my computer on eBay to be easy.

Attempt 1: I listed it. Within hours, someone bought it -- from a hacked account, as eBay notified me, canceling the sale.

Attempt 2: I listed it again. Within hours, someone bought it, and asked me to send it to her via FedEx overnight. The buyer sent payment via PayPal immediately, and then -- near as I could tell -- immediately opened a dispute with PayPal so that the funds were put on hold. And then she sent me an e-mail saying "I paid you, now send me the computer." But PayPal was faster than she expected, I think. At the same time, I received an e-mail from PayPal saying that I might have received a payment that the account holder did not authorize, and that I shouldn't ship the item until the investigation is complete.

I was willing to make Attempt 3, but someone on my blog bought it first. It looks like eBay is completely broken for items like this.

It's not just me.

http://consumerist.com/5007790/its-now-completely-impossible-to-sell-a-laptop-on-ebay or http://tinyurl.com/55hprp

A copy of this essay, with all embedded links, is here:

http://www.schneier.com/blog/archives/2009/06/fraud_on_ebay.html

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Friday, October 24, 2008

E-Bay And Third Party Coin Grading Company's Sued

This should be interesting to see what happens, there have been a few cases working their way through the courts the decisions made could have a big impact on E-bay and the other party's in my opinion.

Online Internet auction firm eBay, the American Numismatic Association, the Professional Numismatists Guild, and the ANA president's coin firm have been hit with a lawsuit in federal court alleging anti-competitive conduct.

There are four plaintiffs: Universal Grading Service of New Jersey; John Callandrello, a UGS shareholder; Joseph Komito, a New Jersey coin dealer; and Vadim Kirichenko, a New York coin dealer.

They claim damages in excess of $75,000, exclusive of costs, interest and attorney's fees and permanent injunctive relief.

Basis for the claim is an allegation of conduct "constituting violation of antitrust policies, as well as violation of anticompetitive conduct.

There is also a claim for "civil conspiracy and trade libel" pursuant to New York common law. Under the rules of defamation, truth is an affirmative defense to trade libel, if the action complained of actually took place.

The summons and complaint was filed in late August in the United States District Court for the Eastern District of New York, headquartered in Brooklyn, where the Hon. Charles Sifton presides. An initial conference has been scheduled for Jan. 19, 2009, at 10:30 a.m. before the Judge Robert M. Levy.

Plaintiffs claim a "conspiracy between [Barry Suppler & CO., LLC], ANA, PNG and eBay to obstruct the ability of the smaller coin grading services to participate in the coin marketplace on eBay."

The basis of the claim: In 2001, eBay "formed a group that became known as the 'Internet rules committee' made up of coin industry insiders, including Barry Stuppler, in his capacity as then ANA governor and chairman of the ANA Consumer Protection Committee (the precursor to the "Coins Community Watch Group"), Doug Winter, a PNG dealer, and R. Steven Ivy," of Heritage.

Through the effort of this group and others, plaintiffs charge, PNG, in conjunction with the Industry Council for Tangible Assets ("ICTA") and spearheaded by Stuppler, commissioned a survey of rare coin authentication and grading services, which it is claimed gave rise to false and damaging results because of insufficient data.

"Small grading companies like UGS were never referenced in 2006 Grading Service Survey," it is claimed. Thus, coupled with an eBay policy permitting "only coins that have been graded by five grading services (NGC, NCS, PCGS, ICG and ANACS, ) to be listed for sale on eBay as "certified" coins," they claim these actions are anti-competitive and illegal.

The policies, plaintiffs hope to prove, are "destroying the competitive free market by prohibiting consumers and dealers from purchasing or dealing in certified coins graded from any coin grading service except for the ones listed in eBay's policy."

Attorneys for the companies that claim to be besmirched brought it as a class action suit on behalf of themselves and all others similarly situated who comprise the ... "class." That includes "all companies and individuals who provide coin grading services on the market for coin auctions to the public at large and who have not been certified by eBay as 'the authorized grading company" pursuant to eBay's Counterfeit Currency and Stamps policy and who are interested in pursuing this lawsuit.' The class period is from January 2004 to the present.

It is also claimed that "eBay's policy enacted on Sept. 17, 2007 ... is per se unlawful because it limits the flow of goods in commerce."

There will be procedural wangling as to whether the ANA has a sufficient New York presence to be sued here. Presumably, as a national organization which held conventions in New York City in 1997, 1976, 1939 and earlier; had officers who resided or were present and conducted official ANA business in New York over extended periods of time, that may be hard to defeat.

PNG procedurally faces a better set of facts, as does Suppler. EBay will be interesting to watch since their presence is everywhere there is the Internet, but the law is more nuanced. ICTA, though named as a part of all this, was not sued.

For now, the case is in a legal hiatus while plaintiffs try an serve the defendants with legal process. Once that's done, there may be requests for summary relief before an answer is even filed, or the case may proceed with a different track which will be interesting to watch as it plays out. The step after that is the 2009 conference.

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Friday, June 20, 2008

eBay Convicted in Counterfeit Case

eBay Convicted in Counterfeit Case

Finally something is happening, it's a small fine but it sets the precedent maybe now we will see some action in other areas.

eBay- Convicted- in-Counterfeit- Case

...

In what has the makings of a landmark decision, a court in Reims, France,
has ruled that eBay is directly responsible for the sale of bogus Hermes
bags on its auction site, and ordered the e-commerce giant to pay 20,000
Euros, or approximately $30,000, in damages. The ruling, handed down
Wednesday, stated that eBay "failed to act within [its] powers" to prevent
counterfeiting activity within its online community, according to a news
report, which stated the verdict was the first of its kind in France.

In a statement issued following the ruling, eBay said: "eBay takes the issue
of counterfeiting very seriously and we condemn it outright. Today's court
ruling relates to past seller verification issues. The court acknowledged
that eBay subsequently addressed these issues with its enhanced
anti-counterfeiting measures through its VeRO initiative."

...

A handful of similar cases are pending against eBay in five European
countries, and at least one is under review in the U.S. How heavily the
Hermes decision will factor in the direction of the remaining lawsuits
depends largely on the locality of the individual cases, notes Aaron
Kessler, senior research analyst with Piper Jaffray & Co. in East Palo Alto,
CA.

"The question is, who is the merchant of record, and how much is eBay
responsible for verifying the authenticity of the items sold on its site,"
Kessler says. "Each country might have its own interpretation of that. If
people don't trust what they're buying, that's a problem for eBay"

The material impact of the court fines will barely register at eBay-$30,000
is pocket change for the multibillion- dollar Internet goliath. However, eBay
has plenty to fear in terms of the psychological effect on buyers. While
it's probably close to impossible to completely eliminate illicit activity
on such an online venue, the company can and should take steps to increase
enforcement, Kessler says.

"There is continuing concern for buyers on issues of trust and safety. If
people don't trust what they're buying, that's a problem for eBay," he adds.
"We have been seeing slower buying activity on eBay the last couple of
years."

...

According to an Agence France-Presse report, lawyers for The Hermes Group
asserted eBay is "an active player in the transaction because, not only does
it offer a number of services to improve the sale, but when it does not work
well enough or fast enough, they intervene with the client. They are
perfectly informed of the transactions since they take a percentage cut."

Several other European designer brands, including Louis Vuitton, Dior
Couture and cosmetics company L'Oreal have separately sued eBay for doing
too little to thwart counterfeit activity. Unifab, a French industry lobby
group, has also taken eBay to court, seeking action by eBay to better police
its site.

In the United States, a counterfeiting lawsuit filed by Tiffany in 2004 is
now being considered by a New York federal judge.


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Sunday, February 24, 2008

Microsoft pulls plug on HD DVD players

Well it looks like Sony won, HD DVD seems to be dead.

Microsoft Corp. said it will stop making HD DVD players for its Xbox 360 video game system after Toshiba Corp. ceded the high-definition video format battle to Sony Corp.'s Blu-ray.

Microsoft said Saturday it would continue to provide standard warranty support for its HD DVD players. Toshiba President Atsutoshi Nishida last week estimated about 300,000 people own the Microsoft video player, sold as a separate $130 add-on for the Xbox 360.

"HD DVD is one of the several ways we offer a high definition experience to consumers and we will continue to give consumers the choice to enjoy digital distribution of high definition movies and TV shows directly to their living room, along with playback of the DVD movies they already own," Blair Westlake, a corporate vice president of Microsoft's media and entertainment group, said in a written statement.

Microsoft was one of HD DVD's main backers, along with Intel Corp. and Japanese electronics maker NEC Corp., and its support for the format was seen as a big win for Toshiba's format.

But support for the HD DVD waned as major movie studios — Sony Pictures, Walt Disney Co., News Corp.'s Twentieth Century Fox and Warner Bros. Entertainment — picked Blu-ray to distribute high-def DVDs. Wal-Mart Stores Inc. struck what seemed to be the final blow just over a week ago when it said it would only sell Blu-ray players and discs.

Microsoft said it is looking at how the HD DVD technology it has developed, such as HDi, which adds interactive features to HD DVDs, and its VC-1 video encoding technology, can be applied to other platforms.

The Redmond-based software maker said the decision to stop selling HD DVD players won't have a material impact on its video game business.

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Wednesday, January 23, 2008

E-Bay And Third Party Coin Grading Companys

I thought some people might be interested in this suite that has started with E-Bay and some of the slabbing company's. This I think could get very interesting and may work. It also highlights some of the problems with Third Party Grading services/slabbing.




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Tuesday, January 22, 2008

E-Bay Auction Worries

This could get interesting I had suspected E-Bay was having some trouble as they had what I considered a very aggressive advertising campaign in Canada for their website. It should be interesting to see what the future holds, though I suspect things will get worse before they get better in my opinion.
Let me know what you think.

eBay CEO Meg Whitman is reportedly pondering retirement as the online auction giant struggles with slowing growth. Makes you wonder about those fourth quarter results eh?

The Wall Street Journal reports that Whitman is seriously thinking about retirement after a decade at the helm. That’s a lifetime among Internet companies. For instance, Yahoo has been through three CEOs in the last decade. John Donahoe, who leads eBay’s auction unit, is the front runner to succeed Whitman.

What’s Whitman’s departure mean? Big changes are coming. A few hints of how big these changes are will come Wednesday when eBay reports its fourth quarter earnings. Analysts are expecting a profit of 41 cents a share in the December quarter with sales of $2.14 billion, according to Thomson Financial.

Going into the quarter, analysts expect eBay to cut its outlook for 2008 with a lot of management time spent on reviving listings growth. Listings growth in the U.S. is expected to be up roughly 3 percent in the U.S., according to Jeffries analyst Youssef Squali. However, Squali notes that eBay gets more than half of its revenue from overseas and a weak dollar can boost results. Overall, eBay is going to spend a lot of time talking about listing prices and potentially a major price adjustment.

eBay’s has two critical issues. First, Amazon’s third party partners are taking eBay market share. It’s unclear what eBay can do to boost listings revenue (it doesn’t have pricing power anymore). Most analysts expect eBay to cut insertion fees.

Merrill Lynch analyst Justin Post writes:

EBay management has indicated that the company is looking at restructuring its listing fees structure in order to improve seller sentiment and increase listings activity (and better compete with Amazon for high volume sellers, in our view). Industry sources and our calculations indicate that sellers currently pay approximately 50-60% of their eBay fees upfront in insertion, gallery, and other option fees and only 40% in final value fees on goods that actually sell. For many sellers, particularly larger professional sellers, the lack certainty on their marketing cost of sales (because they can’t predict conversion rates) limits how much they are willing to commit to the eBay marketplace.

Simply put, it’s a good time for Whitman to hand off the reins–especially if impending changes at eBay will take a while to pay off.


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Sunday, May 20, 2007

The British Trade Dollar ( Coinage And History)



With the extension of British trading interest in the East, especially after the founding of Singapore 1819 and Hong Kong in 1842, it became necessary to produce a special Dollar so as to remove the reliance of a British Colony upon the various foreign coins then in circulation. The two Pictures above are Trade Dollars from my collection both from the reign of Victoria, One is a 1897 B Mint the other is a 1900 B mint

China Trade, Silver Dollars were a direct result of the Opium Wars (1839-1843, 1856-1860), which began when China tried to stop Britain from selling opium to its citizens. The loser, China, had to open up a number of ports to British trade and residence, and cede Hong Kong to Britain. In the decades that followed, merchants and adventurers flocked to these areas, and international trade flourished. Foreign banks were established, and large silver coins from all over the world began arriving to pay for tea, silk, and Chinese porcelain to be shipped abroad. These .900 fine silver trade dollars were then circulated throughout China, where they were readily accepted as a medium of exchange. The British Trade Dollars, minted exclusively for use in the Far East, depict Britannia standing on shore, holding a trident in one hand and balancing a British shield in the other, with a merchant ship under full sail in the background. On the reverse is an arabesque design with the Chinese symbol for longevity in the center, and the denomination in two languages— Chinese and Malay.

The British Trade Dollar was minted from 1895, with the last being produced in 1935. Those with the mint mark "B" were produced at the Bombay mint; others, marked "C", were struck in Calcutta. The mint mark "C" can be found in the ground between the left foot of Britannia and the base of the shield, while the mint mark "B" is located in the centre prong of the trident. The 1921-B dollar was struck but never released for circulation, and only a limited number of 1934-B and 1935-B coins were released. Certain dates are found with a new date being over-struck on another; these include 1897-B over 1896-B, 1900-B over 1894-B, 1901-B over 1900-B, 1909-B over 1908-B, 1904-B over 1898-B, 1903-B over 1902-B, 1908-B over 1903-B, 1904-B over 1903-B, 1929-B over 1901-B, 1908-B over 1907-B, and 1910-B over 1900-B. The British Trade Dollar was demonetized on August 1, 1937.

Tuesday, March 06, 2007

E-Bay Article Senior Director of Disruptive Innovation

Don't let the title keep you from reading this article, but as titles go for company directors it is a bit weird when put into context of the story. I thought fellow Bloggers would be interested in it though ,as it talks about some idea's of where E-Bay maybe going in the future. The Talk as well of Third party APIs and Social Commerce is really interesting, just think of social Commerce as The six degrees of separation idea for sales and E-Commerce. I could see this having other uses as well depending on how creative a person can get. I hope you enjoy it. You can link to the full story below.


Video: eBay’s Chief Disruption Officer: UI to eBay’s “commerce operating system” could be left to others by ZDNet's David Berlind -- Meet Max Mancini. Although he's not a newcomer to the eBay family, he does have a new title at the commerce giant: Senior Director of Disruptive Innovation. It's the first time I've ever heard of such a title (although why not just make it CDO: Chief Disruption Officer?) and a couple of weeks ago, Mancini [...]